Slack Certified Consultant Exam Guide

Introduction to the Slack Certified Consultant Path

Embarking on the path to becoming a Slack Certified Consultant is an exciting venture. This certification is designed for professionals who excel in managing software implementation projects, particularly within the Slack Enterprise Grid environment. Achieving this certification demonstrates your adeptness in navigating Slack’s functionalities to design and implement a tailored, efficient Slack workspace for your clients.

Certification as a Slack Certified Consultant symbolizes your proficiency in guiding clients through their Slack deployment journey. It acknowledges your expertise in leveraging Slack to create user-friendly, efficient, and productive work environments.

Preparation for Slack Certified Consultant Certification

Aspiring to be a Slack Certified Consultant requires a deep understanding and proficiency in Slack implementation. You should possess at least one year of experience in consulting roles, focusing on the Slack Enterprise Grid. This certification aims to elevate your consulting prowess and affirm your role as an expert in the field.

Key roles that benefit from this certification include:

Implementation and Services Consultants
Engagement and Enablement Managers
Project Managers and Business Analysts
Management and Experience Consultants
Change Management Specialists
Learning and System Implementation Partners

Certification empowers you to:

Diagnose and understand client needs
Customize Slack solutions for enhanced collaboration
Guide clients through Slack implementation, migration, and governance
Support clients post-launch with training and enablement strategies
Ensure sustainable and scalable solutions for client success

Exam Insights

The Slack Certified Consultant exam is an online, proctored evaluation designed to assess your consultancy skills within the Slack framework.

Exam Structure

Format: Up to 60 questions, including multiple-choice and multiple-select.
Scoring: The exam concludes when a definitive score is reached, potentially before all questions are answered.
Duration: Up to 90 minutes, with immediate conclusion upon reaching a pass/fail determination.
Passing Criteria: A minimum score of 66% is required.
Fee: Registration is set at USD $100.
Retake Conditions: Free or discounted retakes are not available for voucher users.
Mode: Conducted online under proctorial supervision.
Deadline: Must be taken within six months from purchase.
Language: Offered in English.

Exam Content Focus

For optimal preparation, concentrate on the exam topics and their respective emphasis:

Delivery and Migration (17%): Mastery in Slack delivery, migration processes, and client collaboration.
Discovery (10%): Proficiency in evaluating client organizations, defining project visions, and setting success metrics.
Grid Design (15%): Skills in designing Slack Enterprise Grid layouts based on best practices.
Policies and Settings (22%): Understanding of Slack’s administrative roles, security settings, and compliance features.
Channel Strategy (10%): Knowledge in channel management, use cases, and workflow integration.
Governance Structure (8%): Ability to establish a governance model and support administrative processes.
Learning and Enablement (18%): Expertise in creating learning plans, materials, and facilitating Slack curriculum.

Exam Preparation and Conduct

Preparation Essentials

ID Verification: Present a valid, government-issued photo ID matching your registration details.
Study Material: Slack Certified Consultant All-in-One Exam Prep from Forcewise.
System Readiness: Perform pre-exam system checks to ensure technical compatibility.
Exam Scheduling: Book your exam in advance to secure your preferred slot.

Candidate Conduct

Upon registering for the exam, adherence to the examination guidelines is mandatory. Failure to comply may lead to exam review and potential action on your certification status.

Retake Policy Overview

First Attempt: Eligible for one complimentary retake.
Subsequent Retakes: Subject to a waiting period and a retake fee of 50% of the standard exam cost.

Technical Issues and Rescheduling

Technical Difficulties: Contact Examity for rescheduling due to technical problems.
Rescheduling and Cancellations: Avoid late fees by rescheduling or canceling at least 24 hours in advance.

Certification Maintenance

Maintain your certification by completing the required maintenance module annually after the first 12 months. Keep track of your certification expiry and complete maintenance timely.

Embark on your journey to becoming a Slack Certified Consultant with a clear understanding of the exam structure, content focus, and preparation guidelines outlined in this guide.